Privacy Policy for CAUZ Consulting Ltd
Effective Date: 11/09/2025

1. Who We Are

CAUZ Consulting Ltd (“we”, “us”, “our”) is a company registered in Scotland (Company No. SC854515). We provide consultancy services and digital products focused on AI implementation and strategy for small and medium-sized businesses.

We are the “data controller” of the personal information we collect and use.

2. Information We Collect

We may collect the following categories of information:

  • Identity & Contact Data: name, job title, company, email address, phone number.

  • Business Information: survey responses, questionnaire answers, service preferences.

  • Transaction Data: invoices, payments, purchase history.

  • Technical Data: IP address, browser type, device, cookies, analytics data.

  • Communication Data: emails, messages, feedback forms, enquiries.

We do not collect special category data (e.g. health, religion, political views) unless explicitly provided by you.

3. How We Collect Information

  • Direct interactions: when you complete surveys, purchase a product, or contact us.

  • Automated technologies: through cookies and analytics on our website.

  • Third parties: such as payment providers (Stripe, PayPal) or accounting systems (Xero).

  • Website platform: Squarespace (used for hosting, analytics, and contact forms).

4. How We Use Your Information

We use your personal information to:

  • Provide consultancy services and digital products.

  • Create reports based on survey/questionnaire responses.

  • Process payments, invoices, and financial records.

  • Respond to enquiries and provide customer support.

  • Improve our services, website, and user experience.

  • Send marketing communications (where you have consented or we have a legitimate interest).

5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contract: to deliver the services/products you purchase.

  • Legitimate Interests: to run our business, improve services, and communicate with business contacts.

  • Legal Obligation: to comply with tax, accounting, and regulatory laws.

  • Consent: where required for marketing communications or cookies.

6. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Service providers: Google Workspace, Xero, Stripe, PayPal, Typeform/Google Forms, website hosting providers.

  • Professional advisers: accountants, insurers, legal advisors.

  • Authorities and regulators: where required by law.

7. International Data Transfers

Some of our providers (e.g. Google, Stripe) may transfer or store data outside the UK/EEA.
We rely on appropriate safeguards, such as Standard Contractual Clauses (SCCs), to protect your data.

8. Data Retention

We keep personal data only as long as necessary:

  • Client/project data: up to 24 months after contract end.

  • Financial/tax records: minimum 6 years.

  • Marketing contacts: until you unsubscribe or request deletion.

9. Data Security

We take appropriate technical and organisational measures to protect personal data, including:

  • Use of secure platforms (Google Workspace, Stripe, Xero).

  • Restricted access to business files.

  • Regular password updates and two-factor authentication.

  • Encrypted data transfers where possible.

10. Cookies & Analytics

We use essential and analytics cookies through our Squarespace website. For detailed information, please see our Cookie Policy.

11. Children’s Data

Our services are intended for business users. We do not knowingly collect or process data relating to children under 16.

12. Your Rights

Under UK GDPR you have rights to:

  • Access a copy of your personal data.

  • Correct inaccurate or incomplete data.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Request data portability.

  • Withdraw consent at any time (where applicable).

To exercise these rights, email us at: Hello@Cauz.co.uk.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

14. Contact Us

If you have questions or complaints about this policy, contact:

CAUZ Consulting Ltd
Registered office: Flat 2/4, 24 Stewards Way, Renfrew
Email: Hello@Cauz.co.uk

You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.